Online and Phone Counselling Service


We provide an active listening ear for gay, lesbian, bisexual, and transgender on sexuality and relationship matters, as well as advice and resources on safer sex and HIV/STI related issues.


Established in 2006, the Oogachaga hotline is manned by a team of specially trained LGBT and LGBT-affirming volunteers who will ensure the confidentiality of each caller. 


Support our free online and hotline counselling for the gay, lesbian, bisexual and transgender community in Singapore. Make a donation now.


A community service funded by




Hotline 6226 2002

Our lines are open every:
Tuesdays - Thursdays: 7pm - 10pm and,
Saturdays: 2pm - 5pm


WOW Hotline 6226 6629

Women on Wednesdays operates every Wednesday 7pm - 10pm. This service is operated by our female volunteers for lesbian, bisexual, queer and transgender women. Callers can continue to call on 6226 2002 as well. 


WhatsApp 8592 0609

If you prefer to chat, you can get in touch through WhatsApp during our hotline operating hours. Please note that this is NOT an SMS service.



CARE email counselling


CARE is an email counselling service by Oogachaga for the lesbian, gay, bisexual, transgender and questioning (LGBTQ) communities. Like our hotline, this service is managed by our trained volunteers. It is for those who need someone to talk to but are not ready for face to face counselling. 


We aim to reply you within 72 hours upon receiving your email. Alternatively, you might want to consider the following options:

  • Oogachaga Hotline - 6226 2002 (Tue to Thu 7pm to 10pm and Sat 2pm to 5pm)
  • Oogachaga WhatsApp - 8592 0609 (Tue to Thu 7pm to 10pm and Sat 2pm to 5pm)
  • Oogachaga face to face counselling - make an appointment
  • Samaritans of Singapore (SOS) 24 hr suicide prevention hotline - 1800 221 4444


Please read the disclaimer and agreement here before you proceed. By using this online email counselling, it means that you have read, understood and accepted each and every clause of the disclaimer and agreement.