6226 2002 Tue to Thu 7pm to 10pm & Sat 2pm to 5pm | Women on Wednesdays 6226 6629 Wed 7pm to 10pm  More info on hotlines

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Hotline, Whatsapp and Email Counselling

Hotline and Whatsapp Counselling 

Hotline: 6226 2002 
Whatsapp: 8592 0609 
Tuesdays, Wednesdays and Thursdays, 7pm – 10pm, Saturdays from 2pm – 5pm.

WOW (Women on Wednesdays)
Hotline: 6226 6629
Wednesdays: 7pm – 10pm.

These services provide an active listening ear for people who would like to share anonymously about issues troubling them, such as sexuality and relationship matters, as well as obtain advice and resources on safer sex and HIV/STI related issues.

The hotline service was established in 2006, and the Whatsapp service followed in 2013. Calls and chats are handled by a team of specially trained LGBTQ and LGBTQ-affirming volunteers who will ensure the confidentiality of every call. The team is supported by experienced volunteers and staff, and everyone is expected to adhere to Oogachaga’s Code of Ethics for volunteers.

We apologise for these services being unavailable outside the publicised hours, and wish to highlight that the Whatsapp service is not able to accept SMS text messages.

CARE Email Counselling

CARE is an email counselling service, and like the hotline and Whatsapp services, is managed by trained volunteers, and is suitable for those who may prefer to express themselves in writing.

We aim to respond within 72 hours of receiving your email. If you need to talk to someone urgently, please consider calling our hotline during operating hours, or Samaritans of Singapore (SOS) 24h suicide prevention hotline at 1800-221-4444.

Please read the disclaimer and agreement here before you proceed. By using this online email counselling service, it means that you have read, understood and accepted each and every clause of the disclaimer and agreement.


A community service funded by