PROFESSIONAL COUNSELLING FEES

INFORMATION FOR CLIENTS

Updated 1 July 2025

1. Counselling Fee:

Counselling fee is charged at $120 per session, for individual, couple and family sessions. Each professional counselling session lasts approximately 60 minutes.

Counselling fees are non-refundable. You will be separately informed if you have been approved to receive a fee subsidy, which is assessed on a case-by-case basis.

2. Fee Payment: 

We prefer cashless payment before each counselling session. Please make your payment by either PayNow or ATM/ internet bank transfer. We apologise for not having the capacity to accept payment by NETS or credit card.

3. Payment Modes:

PayNow

Key in Oogachaga's UEN (Unique Entity Number): 53035413J

Or scan the following QR code using your banking or PayNow app on your mobile phone:  

Please include your full name & session date as reference.  

Internet Bank Transfer

Account name: Oogachaga

Account type/ number: DBS Current 011-901459-8

Bank/ branch code: 7171-011

Please send us a screenshot by email or WhatsApp after the transfer has been made. See details below.

4. Penalty Fee: We apologize in advance for having to charge a penalty fee of 50% or $20 (whichever is higher) for clients who cancel their appointments less than 1 working day before their scheduled appointment, or do not turn up at all.

5. Punctuality: We value punctuality. Please inform us at least 1 working day in advance for any changes.

6. Contacting us: For all matters regarding counselling fees, you can reach us at counselling@oogachaga.com or WhatsApp: 91516979