PROFESSIONAL COUNSELLING FEES

INFORMATION FOR CLIENTS

Updated 26 November 2025

1. Counselling Fee:

Effective 1 December 2025, counselling fees are charged as follows:

• Individual sessions (1 person): $120 per session

• Couple/ family sessions: $160 per session

Each individual counselling session will take approximately 60 min, while each couple or family session will take approximately 90 min.

Counselling fees are non-refundable.

2. Fee Payment: 

We prefer cashless payment to be made before each counselling session. Please make your payment by either PayNow or ATM/ internet bank transfer. We apologise for not having the capacity to accept payment by NETS or credit card.

PayNow

Key in Oogachaga's UEN (Unique Entity Number): 53035413J

Or scan the QR code below with your banking or PayNow app. Please include your name & session date as reference. 

Online or ATM Bank Transfer

Account name: Oogachaga

Account type/ number: DBS Current 011-901459-8

Bank/ branch code: 7171-011

Please send us a screenshot by email or WhatsApp after the transfer has been made. See details below.

3. Penalty fee: We charge a penalty fee of 50% or $20 (whichever is higher) for clients who cancel their appointments less than 1 working day before their scheduled appointment, or do not turn up at all.

4. Punctuality: We value punctuality. Please inform us at least 1 working day in advance for any changes.

5. Fee subsidy: If you are in financial need, you can contact us to make a Counselling Fee Subsidy application, which will be assessed on a case-by-case basis.

6. Contacting us: For all matters regarding counselling fees, you can reach us at counselling@oogachaga.com or WhatsApp: 91516979