Counselling Services
Whatsapp counselling 8592 0609
(Tue, Wed, Thu: 7pm-10pm; Sat: 2pm-5pm)
Email counselling: CARE@oogachaga.com [daily]
Professional counselling service (updated April 2023): We currently have a 1 to 2 month wait for a professional counselling appointment, due to high demand. You can click on the icon below to book an appointment. We encourage you to access the WhatsApp and Email counselling services for emotional support while waiting.
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Address 57B Pagoda Street, Singapore 059216
Phone 6224 9373 (admin calls only)
Visiting in Person
COVID-19 Please avoid visiting the office without an appointment, as staff and volunteers are still working in the office on a “hybrid” basis. You may be turned away if you visit without an appointment.
Accessibility Our office is on the 3rd floor of a 100-year-old conservation shophouse with stairs and no lifts. We apologise that the office is not accessible to wheelchair-users or persons who require mobility aids. Pagoda Street is fully pedestrianised and closed to vehicle traffic. For vehicle drop-off, please select Lucky Chinatown/ Temple Street taxi stand, which is 2 mins walk away.
Public transport Chinatown MRT station exit A (Pagoda Street) is less than 1 min walk away. Maxwell MRT station exit 2 (South Bridge Road) is 5 mins walk away. There are public buses serving stops on New Bridge Road and South Bridge Road, 3 mins walk away.
Volunteer Queries
General volunteers We are currently not recruiting volunteers for our WhatsApp & Email counselling services. Please connect with Prout Hearts for other volunteer opportunities in Singapore’s LGBTQ+ community.
Professional counsellors If you have qualifications in counselling, social work or clinical psychology, and would like to volunteer for our professional counselling services, please contact us using the form below.
Email Queries
Please note With our limited resources, we will not be responding to the following types of email queries:
Students’ school projects & interviews
Internship & placement opportunities
Staff recruitment
Other email queries Please complete the form below and we will be in touch within 3 to 5 working days. Thank you for your patience & understanding.