Professional Counselling

Ginger is one of our 3 counselling rooms, along with Chocolate and Vanilla.

Ginger is one of our 3 counselling rooms, along with Chocolate and Vanilla.

One of our key services is professional counselling, provided by a team of staff members and volunteers qualified in counselling, social work and psychology.

The counselling service was launched in 2000, and is offered to all regardless of gender identity, sexual orientation, age, race, ethnicity, religion, socio-economic status and educational background. Because relationships are an important part of our lives, our counsellors work with lesbian, gay, bisexual, transgender, questioning and queer (LGBTQ+) individuals, couples and families, including family members of persons who identify as LGBTQ+.  

We acknowledge that everyone may experience various challenges in their lives, and we recognise that those who use our counselling service may have unique concerns that are better addressed in a confidential, safe environment with a counsellor who is LGBTQ-affirming.

Our professional counsellors

Our team of professional counsellors come from diverse backgrounds, all of whom adopt an LGBTQ-friendly approach that is guided by gay-affirmative practice (Crisp, 2007) and other LGBTQ-affirming professional practices.  

Currently, our team includes female counsellors who have experience working with youths and adults in different settings, as well as experience of working with queer women in relationships.

Our male counsellors have worked with youths and adults, as individual, couples and family members of LGBTQ+ persons, in a range of settings on different issues.

Collectively, our counsellors have experience working with clients on the following issues:

  • Sexual orientation and gender identity

  • Sexuality, sexual behaviour and sexual health

  • Relationships with family members and partners

  • Mental health, psychological well-being, self-harm and suicide

  • Personal issues, including coping with school, National Service and employment

  • Other issues, including partner violence, bereavement and loss

Making a counselling appointment

To find out more about our professional counselling service, please email (replies within 3 to 5 working days) or call 6224 9373 (Mondays to Fridays, 11am to 7pm, excluding public holidays).

Or you can complete this online counselling request form. We will get back to you by email within 3 to 5 working days, so please check your spam folder. 

Counselling fees

In order to cover our operating costs, we charge a fee for each counselling session. If you are a full-time student or National Serviceman, on low income, or in some financial need, please let us know when you contact us. We would like to make our counselling services affordable and accessible to anyone who needs it.

A community service funded by

A community service funded by