Updated 29 September 2026

PROFESSIONAL COUNSELLING FEES

INFORMATION FOR CLIENTS

At Oogachaga Community Services, we are committed to making quality counselling support as accessible as possible. We are revising our fee structure so that we can continue delivering safe, professional, and sustainable counselling services while maintaining assistance for clients who need additional financial support. Fees contribute to counsellor training and supervision, service delivery, premises and utilities, administration, and fee support for clients experiencing financial difficulty.

1. Counselling Fee:

Effective 1 October 2026, counselling fees are charged as follows:

  • Individual session (1 person) with a professional counsellor (60 min): $150 per session

  • Individual session (1 person) with a trainee counsellor^ (60 min): $80 per session

  • Couple/ family session (2 or more persons) with a professional counsellor (90 min): $220 per session

^ Trainee counsellors are students in recognised Masters counselling programmes and receive regular supervision from experienced counsellors registered with the Singapore Association for Counselling.

Counselling fees are non-refundable.

2. Fee Payment: 

We prefer cashless payment to be made before each counselling session. Please make your payment by either PayNow or ATM/ internet bank transfer. We apologise for not having the capacity to accept payment by NETS or credit card.

PayNow

Account name: Oogachaga Community Services Limited

UEN (Unique Entity Number): 200402955N

Or scan the QR code below with your banking or PayNow app. Please include your name, session date & time as reference. 

 

Online or ATM Bank Transfer

Bank name: DBS Bank

Account name: Oogachaga Community Services Limited

Account type/ number: Current 011-901181-5

Bank/ branch code: 7171-011

Please send us a screenshot by email or WhatsApp after the transfer has been made. See details below.

3. Punctuality, No Show & Cancellation: We value punctuality. Please refer to our Punctuality, Cancellation, and No-Show Policy here.

4. Fee Subsidy: If you are in financial need, you can contact us to make a Counselling Fee Subsidy application, which will be assessed on a case-by-case basis.

5. Contacting us: For all matters regarding counselling fees, you can reach us by email: counselling@oogachaga.com or WhatsApp: 91516979